Why do I need an Appointment?
We love to ensure our Brides have our complete and full attention.
We also need to ensure we have one of our spacious change rooms booked for you during your time in our showroom. To ensure we meet these needs, appointments are necessary.
How long is my appointment?
We offer 2 types of appointments.
Standard Consultation
Our standard consultation runs for approximately 45-60 minutes. After the showroom walk through, we find that there is enough time to try on approximately 4 dresses.
Extended Consultation
Our extended consultation runs for approximately 1 ¼ hours. After your showroom walk through, we find you are able to try on approximately 7-8 Dresses. This appointment comes with a $25 charge which is made at the time of appointment booking.
We recommend our Extended Consultation to all Brides who feel they are not sure what they are after, or after visiting our website, have preselected more than 6 gowns that they would like to try.
Private Experience
A private, exclusive access to our showroom as the only client for a full 2 hours. There is an appointment fee of $250 for the Brides and up to 4 guests or $250 for the Bride and up to 9 guests. The appointment fee is payable upon booking and is non-refundable* Bookings are available every Wednesday evening from 6-8pm.
As a complimentary touch to your appointment, you and your guests will be able to enjoy a bottle of Sparkling Wine and a cheese plate.
*This appointment fee is only refundable upon cancellation of your booking with a minimum 1 week notice. If your appointment is cancelled within 1 week, it is not refundable. If you are needing to reschedule your appointment, we also require a minimum of 1 weeks notice
How should I prepare for my appointment?
Take some time to have a look at our Website and look through the Collections we have in store. Try to identify some gowns you like and please bring a note of these to discuss with your consultant.
If you are noting down more than 5-6 gowns we would suggest making an Extended Appointment.
What should I bring to my appointment?
Bring an open mind. We often see Bride’s falling in love with a dress that was completely different from what they thought they would like. Also don’t be surprised if you to find your perfect dress during your first appointment
Bring the list of gowns you like from what you have seen on our website or social media feeds.
Who should I bring to my appointment?
Bring people whose opinion you value, people who know you well and those you want to share the experience of buying your gown with.
Make sure the people you bring will listen to what YOU want so that you are not overwhelmed with opinions which can take the focus off you. We find that more than 3-4 people can become overwhelming for the Bride.
We also have enough seating for 3 people outside each Bridal fitting room.
Can I make more than one appointment?
We understand that purchasing your wedding gown is a big Decision and sometimes this cannot be done in the one appointment. We offer the opportunity to come back for a second visit to help you make your decision. If you require more than 2 appointments, the third appointment will carry a $50 3rd Appointment charge.
What size gowns are available for me to try on?
Most of the sample gowns we have in store are from size 6-14. We do have a selection of gowns up to a size 20.
May I take pictures of the gowns while I try them on?
At the request of our designers we adhere to a policy of no photos or videos during your Bridal appointment. Once you have made your decision and purchased your Gown, you are most welcome to take pictures.
When should I order my veil and/or headpiece?
It is always important to discuss all your options with your consultant at the time of purchasing your gown. Some veils have a 4 month delivery.
Can I purchase everything in one appointment?
Of course! Many Brides find their dress on their first appointment, and many are happy to select all of their accessories as they are choosing their dress and everything can be tried on together.
You are more than welcome to revisit the store at a later date to choose, but again it is important to discuss what your preferences are so lead times for orders can be discussed with you.
Do I need to make an appointment to look at accessories?
No, you don’t need a specific appointment. Please visit our store at any time to discuss and try on accessories.
Which Designers can I find only at Bride's Selection?
Ella Rosa, Wendy Makin, French Collection